Home   /   Support   /  VE

VE Support

Online User Guide

Choose a topic to find quick answers and get step-by-step instructions.


Find the answer to your question in our FAQ Knowledge Base.


New or existing VE customer? Go to the Download Centre to install or upgrade to the latest version.

Installation and Licensing

Guidance on how to install the VE software on your system, request licence keys and activate the software.

Weather Files

Obtain the latest weather files for global locations, future climate predictions and CIBSE data for UK Building Regulations Compliance.

Content Store

The IES Content Store provides a valuable selection of custom generated resources that allow VE users to get ahead and maximise productivity.


With live online training sessions and flexible on-demand learning courses, our team are here to help you get started.

On-Demand Learning: Full VE Applications Package

This package contains a set of IESVE training courses, that show the integration across all of the most commonly used applications within the IESVE.

Join the Conversation


Ask questions and connect with other users.

YouTube Channel

Take advantage of our free video resources. 

Contact IES Support

Can't find the answer to your question? Don't worry, the Support team will be happy to assist you.