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iVN Support

Online User Guide

Choose a topic to find quick answers and get step-by-step instructions.


Find the answer to your question in our FAQ Knowledge Base.


Existing iVN customers can download the latest version of the software.

Quick Start Guide

Quickly get setup and using iVN with our step by step tutorial.

Weather Files

Find out how to load a weather file for iVN and obtain the latest weather files for global locations.

Single Sign On (SSO) Process

Quick step by step instructions on how to set up the Single Sign On process for iCD.

Free On-Demand Training

Watch our on-demand training videos that have been designed to get you started with iVN.

Live Online Training

Get to grips with how to use iVN Core for undertaking decarbonisation and energy network feasibility studies

Python Scripts for Custom Installations

Find out about script driven Custom Installations with sample scripts to download.

Got More Questions?

Can’t find the answer to your question? Don’t worry, our support team will be happy to assist you.

Contact IES Support