iCD Support

Intelligent Community Design


Existing iCD customers can download the latest version of the software.

Online Help Guide

Choose a topic to find quick answers and get step-by-step instructions.

Knowledge Base

Find the answer to your question in our Knowledge Base.

Licence Keys and Configuration

Quick step by step instructions on how to request licence keys for iCD and how to configure your setup.

Free On-Demand Training

Watch our on-demand training videos that have been designed to get you started with iCD.

Live Online Training

Get to grips with how to use iCD for early stage masterplanning.

Free ICL Digital Twin Training Sessions

Discover our range of free on-demand courses from our Upskill with IES series.

Weather Data Instructions

Find out how to load a weather file for iCD and obtain the latest weather files for global locations. 

Got More Questions?

Can’t find the answer to your question? Don’t worry, our support team will be happy to assist you.

Contact IES Support